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Where the server of XenBeta is? what connection we have adopted?

ALL of the XenBeta's VPS adopt the PEER1 in Los Angeles and the datacenters in Phoenix Town, which are multi-connection that keep the connection speed in all of the country .

Whether th XenBeta is good enough ? how about the capability? whether it can be run the database in high speed?

Our VPS adopt the computer is Core's I7 series CPU which is newest, most powerful,stabilize, high efficient ,
equipped with the powerful RAM , which guard the data run in a high speed and safety.

Wheter XenBeta's VPS have the backup and the third part maintenance sevice ?

Vwe should emphasize that all of the database has backup , but we will not help you directly , you may make a backup by yourself , and other wise our system are all unmanaged . we don't provide the third part data service , but only the hardware and smooth of the connection .

Whether our VPS has refundment?

we will give you back all the money unconditionally within 3 days . it begin at the time of open the sevice . we will not give you the refundment for the additiional service . if the flux of the server is over 20G, we will not give you the refundment .

What can we do if we buy the XenBeta's VPS?

first of all , all the customers in XenBeta should abide by the law of the USA and the locality. prohibit the eroticism below the 18 years . when we found that , we will delete the customer's account and not give the refundment .

Whether XenBeta could sustain the big flux sevice , the streaming media and the web game sevice ?

we have provieded the special type of download VPS which is satisfied your request . you may buy this kind of server or you can't install these big flux service sysytem .

How is XenBeta'renew and stop the service?

we will remind you twice 15 days and 3 days before the deadline of the service . we will delete your account 24 hours after the deadline of the sevice . and we will not hold the responsibility for the any result .

If there are problems in the service , how shall we give you the compensation ?

we promise the rate of on-line is over nighty-eight percent . if we encounter irresistible things such as earthquakes, ISP curcuit problems and the judicatory examination, we wil not give you any refundment . if encounter th DDOS and the bad database we will give you same time using the service but the refundment .

If the customers are attacked by hacker , how we deal with it ?

if the customer is attacked by the DDOS 20M/S and the twice is bigger than 30 minutes , we will remind you . we don't have the hardware protection , if your server is attacked over 3 times , we will advise you the remove your server or system in 24 hours or buy the CISCO's system protection. you may ask that from us .

Ordinance Description The Final interpretation of all Ordinance owned by XenBeta !

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